Support

Submit a bug report, feature request, or support ticket for TraceWorks or SuperSize Studio. Check the status of your existing tickets by entering your email address.

💡 Many questions have instant answers in our Knowledge Base — installation warnings, API keys, billing, and more.

New Support Ticket

Which app is this about? *

TraceWorks Photo → outline patterns

Rug Hook Studio Photo → hooked-rug preview

SuperSize Studio Enlarge & tile patterns

YieldWorks Shop management for makers

Your Email Address *

Your Name *

What type of ticket is this? *

🐛 Bug Report Something isn't working right

💡 Feature Request Suggest an improvement or new feature

🛠 Support Request Need help with something

💬 General Feedback Share your thoughts and impressions

Priority *

Low

Medium

High

Critical

Low: Minor cosmetic issue | Medium: Works but not as expected | High: Broken, workaround exists | Critical: Blocks all work / data loss

Subject *

Description *

For bugs, include: what you were doing, what you expected to happen, and what actually happened.

Attach screenshots (optional)

Up to 3 images, 10 MB each — a screenshot of the problem helps a lot.

Steps to Reproduce (optional)

Related Area (optional)

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Blazing Concepts Software

Small, honest desktop apps for makers — built in the same workshop as the woodworking, the laser, and the 3D printer. Buy once, own it.

The software division of Blazing Concepts · Ontario, Canada

Apps

TraceWorks ↗
Rug Hook Studio ↗
SuperSize Studio ↗
YieldWorks ↗

Help

Support
hello@blazingconcepts.co